Question 1

How do I contact customer service?

Accepted Answer

Give us a call on +447557531076, or send an email to sales@snstocksolutions.com. Our helpful expert customer service team will get back to you as soon as possible.

Question 2

What is your delivery policy?

Accepted Answer

Check out our delivery policy here

Question 3

Can I track my order?

Accepted Answer

If you select a courier delivery service which includes tracking, we will inform you of the tracking number so you can follow your order.

Question 4

Can I collect from your store?

Accepted Answer

Unfortunately we do not offer this option. In order to keep prices as low as possible for our customers, we do not operate a physical store or collection service. However, we do offer free and express delivery options across the globe.

Question 5

What payment methods do you accept?

Accepted Answer

Please contact us directly if you wish to use a payment method that differs from those provided on our sales pages.

Question 6

Can I cancel or change my order?

Accepted Answer

If for any reason you want to cancel your order and return it or simply change or upgrade, please contact our helpful expert customer service team via email, phone or web chat as soon as possible. 
 
For more information about returns please read our full terms and conditions.

Question 7

I have a problem with my product, what do I do?"

Accepted Answer

Contact us via email or telephone as soon as possible if you have any issues with a product. We pride ourselves for helpful and expert customer service, and will resolve your issue as quickly and effectively as possible. 
 
Our terms and conditions apply.

FAQ

Frequently asked questions

How do I contact customer service?

What is your delivery policy?

Can I track my order?

Can I collect from your store?

What payment methods do you accept?

Can I cancel or change my order?

I have a problem with my product, what do I do?"

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